I had an interesting discussion with mgmt at work today, "You're very passionate and excellent with customers, but what do you do that a contingent doesn't do? Your technical abilities are on par with the best in this unit. You can kick most of these guys asses technically, and you consistently deal with and recover difficult customers. Yeah, you handle the nastiest issues we get but that's not what we're looking for any more. ".
Hmmm. 21 years of handling the nastiest issues, and the guys who stack rank me will walk right up to my desk when they need an idiot to volunteer to take one of those f*ing things. I suggested that as ironic to my manager, that there is a path beaten to my desk indicating that is, in fact, exactly what they want.
"you don't want to get a reputation as a workhorse."
F*ING REALLY? What is it I should be trying to do then?
"You should let some of the rest of the team feel that pain."
Uhhh, the same guys that will get the money this year but contribute nothing, the same guys I can't hand a 14 hour call to because they have to go to dinner, but they'll take it if it's still going on when they get back?
"Yes. They have "percieved value""
WTF is Percieved Value? What The F* is wrong with "Delievered Value"
? I'm a little confused that somebody who I can't get to do their job has "percieved value", and that I should stop working so that they have to, yet, because we stack rank, they will get "Real value" from not working.
I'm confused. I'm not supposed to be a workhorse, I'm being punished for it. I'm not kidding. I really don't want to work any more after this job, so obviously I'm trying to think this through and keep the "man" happy. I'm unclear on modern management.
Drag Week may not be the smartest thing for me to do right now, or maybe it is. I've honestly never thought in my life that somebody would give you a negative review for being considered a workhorse. I'm so confused.
Hmmm. 21 years of handling the nastiest issues, and the guys who stack rank me will walk right up to my desk when they need an idiot to volunteer to take one of those f*ing things. I suggested that as ironic to my manager, that there is a path beaten to my desk indicating that is, in fact, exactly what they want.
"you don't want to get a reputation as a workhorse."
F*ING REALLY? What is it I should be trying to do then?
"You should let some of the rest of the team feel that pain."
Uhhh, the same guys that will get the money this year but contribute nothing, the same guys I can't hand a 14 hour call to because they have to go to dinner, but they'll take it if it's still going on when they get back?
"Yes. They have "percieved value""
WTF is Percieved Value? What The F* is wrong with "Delievered Value"
? I'm a little confused that somebody who I can't get to do their job has "percieved value", and that I should stop working so that they have to, yet, because we stack rank, they will get "Real value" from not working.
I'm confused. I'm not supposed to be a workhorse, I'm being punished for it. I'm not kidding. I really don't want to work any more after this job, so obviously I'm trying to think this through and keep the "man" happy. I'm unclear on modern management.
Drag Week may not be the smartest thing for me to do right now, or maybe it is. I've honestly never thought in my life that somebody would give you a negative review for being considered a workhorse. I'm so confused.


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